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HR Solutions

Are they really secret?

02/03/06

 

    In a confidentiality agreement, don't refer to your customer lists or customer database as secret, and then act like they're not secret.  Your practice counts for a lot if you want to sue the  now ex-employee under the Illinois Trade Secrets Act.

    Hence the need to put systems in place to show your jealous guarding of secrets.  Is access to this information encrypted, or otherwise secured?   Who has access to customer information at the company?  How do you reinforce the secret nature of the information, starting from the date of hire through orientation and beyond?  How much do you actually invest in hiding customer information from view?